Refunds (case by case basis only) and we do not guarantee a refund.

Returns:
Return within 7 days for a refund as long as the package has not been tampered with. Products shipped will be replaced if your product was damaged during shipping and there is proof upon delivery of said damage.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
socials@projectgeniusinc.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at socials@projectgeniusinc.com
If you are wanting to return or replace your product, please contact us at socials@projectgeniusinc.com.
Project Genius is not responsible for replacing products that were not damaged in shipping. We do want our customers to be happy so we will try to work out any problems with in reason. Sale or close out items are final.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.